Fulfillment Policy

Updated 1/31/2024

Welcome to WikiTeq's Fulfillment Policy

1. Refund Policy

Eligibility for Refunds: We offer a full refund on any hosting plan if requested within 7 days of purchase. We do not offer any refund for consulting services.

Process: To initiate a refund, please contact our customer support team with your order details.

Refund Timing: Once approved, refunds will be processed within a standard timeframe of 5-10 business days, depending on your bank or credit card issuer.

2. Delivery Policy

Hosting Plans: For our hosting plans, delivery will be completed within 1 to 3 business days, depending on the installation and customization requested.

Other Products and Services: Delivery for all other products and services is assessed on a case-by-case basis. We will provide an estimated delivery timeframe at the time of purchase.

3. Cancellation Policy

Hosting Plans: To cancel your hosting plan, a notice of 30 days in advance is required, unless otherwise stated in your contract.

Cancellation Process: Please contact our customer support to initiate the cancellation process.

Early Termination: In cases of early termination of services, please refer to your specific contract for details on any applicable fees or conditions.

If you would like to: Request a refund, or get additional information regarding our delivery or cancellation poicy, please contact us at contact@wikiteq.com.

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Additional infromation about our fulfillment policy?

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